We understand that choosing the right pair of shoes is important, and you may have some questions before making a purchase. Below, you'll find answers to some of the most common inquiries from our customers. If you need further assistance or have any other questions, feel free to reach out to us—we're happy to help!"
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Pre Sale Questions
1. What materials are used in LexaItaliano shoes?
We use premium quality genuine leather for all our shoes, ensuring durability, comfort, and a luxurious feel. Our materials are carefully selected to provide the best balance of style and long-lasting wear.
2. How do I choose the right shoe size?
Our shoes follow standard sizing, but for the best fit, we recommend referring to our size guide available on the product page. If you're between sizes, we suggest selecting the larger size for maximum comfort.
3. Do LexaItaliano shoes run true to size?
Yes, our shoes are designed to fit true to size. However, if you have wider or narrower feet, you may need to size up or down accordingly. Feel free to contact our support team for personalized guidance.
4. What payment methods do you accept?
We accept Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD) for your convenience. Our payment process is completely secure and encrypted.
5. How long does shipping take?
Standard shipping usually takes 3-7 business days, depending on your location. Express delivery options may be available for select areas. You will receive tracking details once your order is shipped.
6. What is your return and exchange policy?
We offer a hassle-free return and exchange policy within 7 days of delivery. If your shoes don’t fit or meet your expectations, you can request an exchange or return, provided the shoes are in their original condition.
7. Do you offer international shipping?
Currently, we only ship within India, but we are working on expanding our shipping options in the near future. Stay tuned for updates!
Frquently asked questions
1. What makes LexaItaliano shoes different from other brands?
LexaItaliano shoes stand out for their handcrafted construction, premium full-grain leather, refined Italian-inspired designs, and attention to detail. Each pair is made for long-term comfort, durability, and timeless elegance.
2. Are LexaItaliano shoes handmade?
Yes. Every pair of LexaItaliano shoes is meticulously handcrafted by skilled artisans using traditional shoemaking techniques.
3. Where are LexaItaliano shoes made?
Our shoes are handcrafted in Agra, India—home to generations of expert leather craftsmen.
4. What is wholecut leather construction?
Wholecut shoes are made from a single piece of leather, creating a seamless, clean, and elegant appearance with superior durability.
5. Are height-increasing shoes comfortable for daily wear?
Yes. Our height-increasing designs are engineered for balanced support, comfort, and natural walking posture.
6. Can LexaItaliano shoes be worn in all seasons?
Yes. Our shoes are suitable year-round, though we recommend avoiding heavy rain and extreme moisture.
7. Can I return or exchange shoes if they don’t fit?
Yes. Size exchanges are accepted provided the shoes are unworn and in original condition.
8. Which LexaItaliano shoes are best for business meetings?
Wholecut Oxfords, Derby shoes, and classic loafers are ideal for professional and formal settings.
9 . Do you offer custom sizing or patina finishes?
Yes. Select models are available with custom patina and made-to-order options.
10. Where can I find customer reviews of LexaItaliano shoes?
Customer reviews are available on our website and verified platforms.
