Shipping and delivery policy

At LexaItaliano, we want your shopping experience to be simple and hassle-free. We offer free standard shipping across India on all orders.

1. Order Processing Time

Orders are processed within 1–3 business days, excluding weekends and public holidays. Custom-made or handmade shoes may require additional processing time, if applicable.

2. Standard Shipping & Delivery Time

We offer free standard shipping across India. Orders are generally delivered within 7–10 business days after dispatch.

Delivery times are estimates and may vary depending on your location, weather conditions, or courier delays.

3. Shipping Charges

Enjoy free shipping on all orders across India. No additional standard shipping charges will apply at checkout.

4. Order Tracking

Once your order has been shipped, we will share your tracking details by email so you can track your delivery.

5. Shipping Delays or Lost Packages

Although we do our best to deliver orders on time, unexpected delays may occur due to courier services or other circumstances beyond our control. If your order is delayed or appears to be lost, please contact us for assistance.

6. Shipping Address

Please ensure your shipping address and contact details are correct before placing your order. Incorrect or incomplete details may cause delivery delays or failed delivery. Additional charges may apply if an order needs to be reshipped due to an incorrect address.

7. Contact Us

For any shipping-related questions or assistance with your order, please email us at contact@lexaitaliano.com.

Thank you for choosing LexaItaliano!